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Emploi Néerlandais Content Manager
Reference
Type de poste Plein temps
Statut de l´offre Recrutement en cours
Offre proposée depuis le 26-08-2008
Lieu de travail Paris (IX)
Duration
Société VirtuOz
47 rue de la Chaussée d'Antin
Paris 75009
Site web: http://www.virtuoz.com
Description du poste proposé VirtuOz is a leading European provider of Virtual Agent solutions. A virtual agent (VA) is software built to chat automatically with Internet users. Based on syntactic and semantic analysis, it extracts the meaning of users’ input, compares it to a knowledge base, and provides an appropriate response.
Our clients (eBay, PayPal, American Express,etc.) use their virtual agents for customer support, cross selling, advertising, and more.
We are currently expanding across the American and European markets, which is why we are looking for high energy individuals join our Operations department. With American offices located in California, VirtuOz is a cutting-edge start-up offering great clients and projects with rapid deployment. You won’t be bored!


Responsibilities
The Content Manager will report to the Project Manager. He/she will be responsible for:
- Creating and updating the VA knowledge base.
- Acting as a principal contact for client content.
- Creating personalized metrics in the VA statistical interface.
- Organizing VA training and improvements.
- Providing quality control and content management after project launch.
Qualifications demandées Required Skills
- University graduate with 0-3 years work experience
- Outstanding written and verbal communication skills.
- Proven ability to learn quickly.
- Self starter with proven organizational and problem-solving skills and attention to detail.
- Technical ability: comfortable working with multiple desktop applications and able to quickly learn in-house software.
- Comfortable working in a fast-paced environment.

Preferred Skills
- Computer minded
- Previous customer support experience
- Previous experience in content management
- French or English
Comment postuler ? please send your CV and cover letter with your expected salary (in English or in French)
CV à envoyer par email à acousseau@virtuoz.com
Personne à contacter Aurélie Cousseau
Son email: acousseau@virtuoz.com

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